Privacy Policy
Last updated:
This policy explains how Coco Maya by Miss B's (“Coco Maya,” “we,” “us,” or “our”) handles personal information in connection with this website, customer inquiries, and business messaging, including Google Business Profile AI-enabled messaging when available.
Customer Inquiries
When you contact us, we may receive your name, email address, phone number, message, and information you choose to provide, such as an event date or party size. We use this information to answer questions, follow up on requests, and assist with restaurant services.
Google Business Profile and AI-Enabled Messaging
When available, our Google Business Profile offers AI-enabled messaging through Google's RCS for Business service. We may receive your phone number, available profile information, messages and attachments you send, and related conversation and delivery information. We use this information to respond to your inquiry.
An AI agent may answer common questions using our Business Profile and website information. Authorized restaurant staff and service providers supporting customer communications can review conversations and respond when personal assistance is needed.
Google, its service providers, and participating mobile carriers may process message content and related information to deliver and operate messaging, generate automated responses, and maintain service security. Google's RCS terms also permit processing message content to train AI models for spam detection and prevention. Messages may be available to the carrier over whose network they are sent.
See the Google Privacy Policy, the RCS for Business terms, and our messaging terms for more information.
Please do not send payment card or bank details, passwords, government identification numbers, or sensitive medical information in chat. Discuss food allergies and dietary needs directly with restaurant staff before ordering; automated answers should not be relied upon for food safety.
Service Providers and Other Disclosures
Our website links to services such as OpenTable for reservations and Toast for ordering, gift cards, and event inquiries. Information you submit through those services is handled under their privacy policies and may also be provided to us to fulfill your request. Review OpenTable's Privacy Policy and Toast's Privacy Statement before using those services.
Information may be processed by authorized restaurant staff and service providers supporting our website, analytics, offers, communications, and customer service. Messaging also involves Google and participating carriers as described above. We may disclose information where required by law or reasonably necessary to protect safety, prevent fraud, or defend legal rights.
Notice at Collection
What we collect
Google Analytics may collect pages viewed, referral information, approximate location derived from your IP address, device and browser type, and cookie IDs. inKind's promotional offer script uses cookies and browser/device identification and records offer impressions and interactions.
Why we collect it
Google Analytics helps us measure site traffic and improve the website. inKind uses its data to display and measure promotional offers.
Who receives it
Analytics information is sent to Google. Offer impression and interaction data and browser/device identifiers are sent to inKind. Google Analytics is configured with advertising signals and ads personalization disabled.
What we do not do
For Google Analytics, Google Signals and ads personalization are disabled on this property, and all ad-related storage is denied.
Retention
Google Analytics event-level data is retained for 14 months, after which it is automatically deleted. inKind's session and device ID cookies are set for up to 365 days. Contact inKind for information about its server-side data retention.
Your Privacy Choices
You can opt out of Google Analytics measurement at any time. Your choice is stored in this browser without an automatic expiration. Clearing browser storage removes the saved preference.
If your browser sends a Global Privacy Control signal, we honor it automatically and do not load Google Analytics.
inKind loads automatically to display promotional offers, unless you disable it below or your browser sends a Global Privacy Control signal. Your Google Analytics choice is separate from your inKind choice.
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Google Analytics on this site
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inKind promotional offers and tracking
Disabling inKind reloads this page to stop its running script and prevents it from loading on later pages.
You can also opt out globally using the Google Analytics Opt-out Browser Add-on.
Messaging Choices
To stop business messages, reply STOP or use the block or unsubscribe controls in your messaging app. You can contact us by phone or email for help. Starting a customer-service conversation does not enroll you in unrelated promotional messaging; separate marketing requires the applicable consent.
The website controls in Your Privacy Choices apply separately to Google Analytics and inKind. They do not stop a messaging conversation, delete past messages, or change privacy settings on Google, your carrier, or reservation and ordering providers.
Inquiry and Messaging Retention and Security
Retention of inquiry and messaging information depends on the purpose of the interaction, applicable service settings, and legal or recordkeeping requirements. Contact us for information about a particular record or to request deletion. Google, carriers, and other providers apply their own retention practices to information they hold; deleting information from our records does not necessarily delete their copies.
No internet transmission or storage system can be guaranteed completely secure. Use the designated reservation or ordering provider for payment information rather than sending it by email or chat.
Children's Privacy
Our website and messaging are not directed to children under 13. If you believe a child has provided personal information to us, please contact us so we can address it.
Privacy Requests and California Residents
Under the California Consumer Privacy Act (CCPA), California residents have the right to know what personal information is collected about them, the right to delete their personal information, and the right to correct inaccurate personal information.
To request access to, deletion of, or correction of information we hold, or to ask about our privacy practices, contact us below. We may need to verify your identity, and legal requirements or the rights of others may limit a request. Requests concerning information held independently by Google, your carrier, or another provider should also be directed to that provider.
Coco Maya
1660 India St, San Diego, CA 92101
About Google Analytics
We use Google Analytics 4 (GA4) to understand how visitors use this website. Google Analytics uses cookies and similar technologies to collect and report website usage statistics. Google's privacy practices are described in the Google Privacy Policy.
This property is configured with allow_google_signals: false and allow_ad_personalization_signals: false. Ad storage, ad user data, and ad personalization are all set to denied.
About inKind
inKind loads automatically and may show a promotional offer. Its script sets session and device ID cookies, uses browser and device properties to create an identifier, and sends the page address, offer impressions, and popup interactions to inKind. You can disable inKind above. Disabling reloads this page to stop the running script; inKind will not load on later pages unless you enable it again. Its privacy practices are described in the inKind Privacy Policy.
Changes to This Policy
If we make material changes to this policy, we will update the revision date above. Where required, we will provide additional notice or obtain consent. We encourage you to review this page periodically.